Below are our Terms of Service, which outline a lot of legal goodies, but the bottom line is it’s our aim to always take care of both you, as a customer, or as a seller on our platform. We’ve included many of these terms to legally protect ourselves, but if you have an issue, always feel free to email us at support@macbease.com and we’ll do our best to resolve it in a fair and timely fashion.
Last updated: October 04, 2023
Welcome to Macbease, an online platform operated by Macbease Connections Private Limited ("Macbease," "we," "our," or "us"). This Payment Policy outlines the terms and conditions governing the payment of a 5% fee on each ticket sold through the Macbease app and website ("Platform") by clubs and communities ("Organizers") and the consequences of non-compliance with this rule
Organizers using the Macbease Platform to sell event tickets are required to pay a non-refundable fee amounting to 5% of the total ticket price for each ticket sold. This fee is intended to support the ongoing development and maintenance of the Macbease Platform
In case of any disputes or discrepancies related to fee calculation or payment, Organizers are encouraged to contact Macbease through the provided support email: support@macbease.com. We will strive to resolve the issue promptly and fairly.
Macbease respects the privacy and data security of all users, including Organizers. Any payment related information provided to Macbease is handled in accordance with our Privacy Policy, available on our website.
At Macbease, our mission is to provide a platform where clubs, communities, and event organizers can seamlessly connect with their audience, promote events, and create memorable experiences. We are committed to ensuring a safe and enjoyable environment for our users. However, it's essential to understand that Macbease does not take responsibility for any mismanagement, issues, or incidents that may occur during events organized by clubs, communities, or event organizers using our platform.
Macbease is a platform that allows clubs, communities, and event organizers to list and promote their events. While we provide the tools and technology to facilitate event management and ticket sales, we do not have direct control over the execution of these events. Therefore, it is crucial for event organizers, clubs, and communities to take full responsibility for the planning, execution, and management of their events.
We strongly encourage all users of the Macbease platform, including attendees, to exercise due diligence when participating in events. We recommend verifying the credibility and reputation of event organizers, clubs, and communities hosting events. While we make efforts to ensure the legitimacy of users on our platform, we cannot guarantee the actions or intentions of every user.
Event organizers, clubs, and communities are responsible for providing accurate and up-to-date event information on Macbease. This includes event details, dates, times, locations, and any other relevant information. Attendees should rely on the information provided by the event organizers and clubs/communities and should seek clarification or confirmation when in doubt
Macbease facilitates ticket sales for events organized by clubs and communities. The terms and conditions of ticket sales, including pricing, refunds, and cancellation policies, are determined by the event organizers or the respective clubs/communities. Attendees should review these terms and conditions before purchasing tickets and understand that Macbease does not control or influence these policies.
While we encourage event organizers to prioritize safety and security, Macbease cannot guarantee the safety of attendees at events. It is the responsibility of event organizers, clubs, and communities to implement appropriate safety measures and comply with local laws and regulations. Attendees should be aware of their surroundings and exercise caution when attending events.
If attendees encounter any issues or concerns during an event, we encourage them to report these incidents to the event organizers or the appropriate authorities, as necessary. Macbease may cooperate with law enforcement and relevant authorities in case of any legal investigations or inquiries.
Macbease is committed to continuously improving our platform's safety and security features. We encourage users to provide feedback and report any suspicious or harmful activity on our platform. We take such reports seriously and will take appropriate actions when necessary.
In conclusion, while Macbease strives to provide a platform that fosters positive and enjoyable event experiences, we want to emphasize that event organizers, clubs, and communities bear the primary responsibility for the events they host. Attendees are encouraged to exercise caution, verify event details, and communicate directly with event organizers or clubs/communities if they have any questions or concerns. We appreciate your trust in Macbease as a platform for discovering and participating in events. Our commitment to safety and transparency is unwavering, and we will continue to work diligently to provide a secure and reliable platform for our users.
Macbease reserves the right to amend this Payment Policy at any time. Any changes will be communicated to Organizers through the Macbease website or other appropriate means. It is the Organizer's responsibility to review this policy periodically to stay informed about any updates or modifications
If you have any questions, concerns, or comments about this Payment Policy or any
other aspects of Macbease, please contact us at:
Website : https://macbease.com/club
Email: support@macbease.com
By using the Macbease Platform, Organizers agree to comply with the 5% fee rule outlined in this Payment Policy. Failure to adhere to this rule may result in consequences as outlined herein. We appreciate your cooperation in supporting the Macbease community and helping us provide a valuable platform for clubs and communities to promote their events. We also recommend you to read our user terms of service.